What you can do with PaygOps Ticketing Features
By integrating PaygOps solutions, Dynamiss has shaken up its operational efficiency and customer service. Our agents and franchisees can now use the platform at any time ensuring we can efficiently reach our most remote customers.
Erik Laborda
Interaction Reports
Create and Track Interaction Reports
Improve customer satisfaction with enhanced data collection on customer interactions using customisable forms tailored to your operational requirements, and boost communication and efficiency across your call center and field teams.
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Ticketing and Maintenance
Optimise Maintenance Planning and Scheduling
Efficiently manage maintenance tasks and issues by raising tickets, sharing crucial information, scheduling interactions such as field visits or calls, and monitoring ticket resolution to deliver superior service quality to your clients.
Automated SMS Campaigns*
Create and Send Automated Custom Messages
Configure custom messages for automated bulk SMS campaigns, ensuring seamless communication with your clients throughout their customer journey.
*Automated SMS and Messages is an Extra feature
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After-Sales Dashboard
Analyse and improve Customer Service Performance
Access key metrics and valuable insights into your after-sales service performance, identifying areas for improvement and delivering exceptional customer service.
For a fully customised dashboard, check “Analytics”.
And more!
All packages include features to elevate your account management, customisation and data collection:
✅ Quick Actions Menu per Client
✅ Hierarchy Management to match operational levels and permissions
✅ Basic accounting tools with insightful dashboards
There is more behind PaygOps Ticketing Features!
Get in touch with our Sales team to get a demo tailored to your processes and learn how PaygOps Ticketing features can be connected with other features and integrated with third-party tools of your existing ecosystem
Integrate with PaygOps
Explore PaygOps API Documentation
Our comprehensive API documentation enables seamless connection with third-party tools and extends PaygOps' capabilities to suit your specific requirements.
*This form shows Ticketing Microservice documentation, to access other features documentation, please see other Microservices
PaygOps Offering
