CEO's Statement: Revealing our Company's New Name + New Year's Ambitions
Dear Valued Stakeholders,
As we enter 2025, I’m proud to announce our company’s transformation from Solaris Offgrid to Masunga. This change reflects more than just a new name—it captures the evolution of our purpose and identity. A decade ago, when we first began our journey, our mission was to improve livelihoods in underserved communities through solar energy access. One of our earliest clients –an end user named Masunga– became a pivotal figure in shaping that mission. Masunga was not just in need of solar power; he needed access to essential services like microcredit to grow his business, agricultural inputs to improve his harvests at home and tools to support his family.
Working with Masunga, and many others like him, opened our eyes to a much broader reality: solar energy was just the beginning. These communities required a more comprehensive approach to access the services that could truly transform their lives.
Today, the name Masunga represents not only that end user’s story but also the stories of countless others who inspired us to expand our vision. It reflects our customer-centric approach to providing broader solutions for livelihood improvement across essential sectors (agriculture, clean energy, water access, sanitation, etc). With this rebrand, we honour our roots while embracing the diverse ways our flagship technologies –PaygOps and Bridgin– empower stakeholders to overcome challenges, achieve sustainable growth, and seize new opportunities across sectors and geographies.
To continue the momentum as we kick off the year, I’m delighted to share that we are already positively impacting 6 million people through our innovative solutions. But we’re just getting started. How do we plan to push our mission further to reach even more people across underserved communities? Here are our key ambitions for 2025:
PaygOps: Further Empowering Businesses with Automation and Expanding into Key Markets
The PaygOps team is more committed than ever to helping clients streamline field operations and enhance customer experience. With a focus on automation and generative AI, we’re excited to unveil new features in the upcoming months, including the Automation Builder and the Task Manager, that aim to increase field efficiency by 10x. And, building on no-code innovations like the User Journey Editor and the Custom App Designer, we’re aiming to enable clients to achieve greater efficiency across critical processes.
On the business front, we’re expanding our reach as a high-end software solution, targeting key markets such as microfinance and varied Financial Service Providers (FSPs). Our work in East Africa will deepen through tailored microservices addressing client needs, while we strengthen ties with partners in agriculture, clean cooking, e-mobility, and others. Additionally, we’re thrilled to present the Premier Program, an exclusive initiative piloted in 2024 with select accounts. This year, we’ll showcase success stories from these early adopters, demonstrating the program’s impact on easing transitions to our platform, and we’re preparing to onboard additional accounts in 2025 with even greater insights and value.
Bridgin: Consolidating our Role as a Receivables Financing Infrastructure Provider to Deliver Tangible Impact
The Bridgin team continues to make strides in its mission to unlock financing for underserved markets by bridging the gap between financial resources and microlenders. With tools that streamline receivables management and financing, our innovative fintech platform is driving opportunities for sectors like energy access and agriculture to thrive.
As part of this vision, we are proud to announce a crucial partnership between Mirova, Hypoport and Bridgin. Together, we will soon be establishing an innovative facility to finance the receivables of companies distributing off-grid energy solutions in Mozambique through Paygo-enabled distribution models. This initiative addresses funding challenges, particularly for smaller distributors, by providing accessible and affordable financing to ensure sustainable growth and impact.
Looking ahead, 2025 marks a pivotal year for Bridgin, as our platform will go live in several locations through a diverse range of services that will allow us to expand its reach and amplify its impact. While we remain ambitious, we are equally committed to ensuring that every step of this journey is measured, thoughtful and focused on delivering value to underserved communities.
At Masunga, we believe that great innovation begins in the field. In 2025, we are deepening our presence with more client visits, market exploration, and collaborative workshops. By better understanding and addressing the challenges faced by those we serve, this field-centric and user-driven approach ensures that our solutions remain practical, scalable, and transformative, ultimately driving a deeper impact in the communities that need it most.
As we embrace this new chapter, I want to extend my heartfelt thanks to our team, clients, and stakeholders for your trust and support. Together, we are building a future where underserved communities have the tools they need to thrive. The journey ahead is filled with opportunity, and we are excited to continue making a difference with you by our side.
Sincerely,
Siten Mandalia
CEO & Co-Founder
Masunga
About PaygOps:
Solaris Offgrid’s flagship fintech software, PaygOps, enables credit to be provided to the bottom of the pyramid for essential products like solar home systems, agri-inputs, water pumps. The end customers pay incrementally via mobile money under a PAYGO model. PaygOps provides the software infrastructure to manage the contracts, payments and related communication for the local retailers of such products. Our affordable modular and interoperable solution connects energy and payment methods (Pay-as-you-go, mobile money) to a suite of enterprise applications that allows the smooth management of lease financing and field operations, while providing key financial data and metrics to investors.