PaygOps for Clean Cooking Distribution
Last-mile distributors facilitating access to clean cooking solutions, in both urban and rural regions, often face several challenges, such as:
Reaching households located in remote areas where there is no internet or mobile connectivity
Being able to mitigate the risks associated with late payments or default
Being able to propose different payment plans and monitor the payments
Mitigating operational risks: providing an efficient customer service to customers that have an issue with the device or with the payments
Watch the video to discover how you can leverage PaygOps features to streamline your operations and provide greater value to your customers:
PaygOps Offline mobile app allows field agents to create leads on the field and register new customers.
PaygOps Lead Generator feature allows the management team to monitor the performance of the sales agents.
Evaluate the financial information of the leads and assess the credit risk.
Build payment plans adapted to the different services: like a rent-to-own model for cookstoves or integrating a smart-metering technology to pay based on the amount of gas consumed.
Manage both cash and mobile payments.
Send automated SMS to remind the customers to pay and keep them informed about the progress on the status of the loan.
PaygOps offline mobile app allows agents to create interaction reports on the field after visiting a client.
PaygOps provides a ticketing system to support the Call Center and Customer Service teams to monitor the ticket resolution for higher service quality offered to the clients.
Discover how PaygOps can support last-mile distributors of clean cooking solutions to address some key challenges and leverage their operations.
About PaygOps:
We empower suppliers of essential products and services with flexible, inclusive IT solutions that amplify their mission to serve the unbanked worldwide, even in the most remote areas. PaygOps seamlessly integrates with enterprise applications, payment systems (Mobile Money), and API services, enabling the smooth management of lease financing (for both Paygo and non-Paygo products) and operations across key sectors including solar, agriculture, clean cooking, access to water, e-mobility and microfinance. Designed for modularity and interoperability, PaygOps simplifies access to credit, streamlines distribution, and provides investors with critical financial data and insights.