PaygOps Microservices: How do they work?

We recently announced that PaygOps software services have been adapted to a new modular Microservices Offering. That means that PaygOps users can now customise and tailor their operational toolkit by selecting from a range of interoperable Microservices, each of them offering unique capabilities to streamline processes, while seamlessly incorporating them into their application network. 

But, what are PaygOps Microservices? ⬇️

Leads

PaygOps Leads management features allows you to optimise sales performance and productivity:

• Easily capture lead information with customisable KYC forms

• Manage prospects and your sales pipeline

• Monitor agents' performance and commissions.

• Analyse sales data to boost sales opportunities and efficiency.

Credit & Subscription Payments

This Microservice includes advanced features to seamless control Loan, Subscription, and Usage-Based Contracts:

• Access to thorough Client Information (CRM)

• Manage and customise loan, subscription, and usage-based contracts and offers

• Manage all payments and customise payments treatment

• Get in-depth insights into your customer base with dedicated Contract and Demographics Dashboards
  

One-Off Payments 

The ultimate solution for one-time payments or retail sales management:

• Access to thorough Client Information (CRM)

• Manage and customise cash/lump sum contracts and payments treatment

• Manage and Monitor payments

• Get in-depth insights into your customer base with dedicated Contract and Demographics Dashboards

Ticketing

Ticketing features allow you to elevate your after-sales services and reporting:

• Create and Track Interaction Reports with custom forms

• Ticketing system to efficiently manage tasks and issues

• Easily assign, plan and schedule interactions such as field visits or calls

• Insightful dashboards to analyse and improve Customer Service Performance

Inventory

Keep full control over your inventory through centralised management and dedicated features:

• Monitor Stock list and Stock Count in real-time

• Access and edit information about your devices, including locations and status

• Stock Count information, including non-serialised items, to ensure optimal stock levels

• Track Stock Movements with detailed analysis of movement dates, destinations, notes, etc

Although PaygOps offers the flexibility to choose and combine the Microservices and Extra Features, you can still subscribe to PaygOps Premium plan, which includes all the Microservices and most extra features.

For more information, please check our Pricing Simulator to explore the best option for your needs, or contact us.

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About PaygOps:

Solaris Offgrid’s flagship fintech software, PaygOps, enables credit to be provided to the bottom of the pyramid for essential products like solar home systems, agri-inputs, water pumps. The end customers pay incrementally via mobile money under a PAYGO model. PaygOps provides the software infrastructure to manage the contracts, payments and related communication for the local retailers of such products. Our affordable modular and interoperable solution connects energy and payment methods (Pay-as-you-go, mobile money) to a suite of enterprise applications that allows the smooth management of lease financing and field operations, while providing key financial data and metrics to investors.